Privacy Policy

Nini SumohandoyoTM (“NS”, “we”, “us”, or “our”) is committed to respect and protect any personal data or information of users and/or customers (“Users”, “you” or “your”) when you visit, purchase any of our products (“Products”), use any of our services, features, and other offerings, and/or otherwise communicate with us (collectively, the “Services”) through our website located at www.ninisumohandoyo.com (the “NS Site”).

Users are expected to review and read this Privacy Policy carefully so that Users understand how we collect, process, disclose, protect, store, destroy, and understand all forms of management related to data or information that identifies or can be used to identify Users that Users provide to NS or that NS collects from Users or third parties (hereinafter referred to as “Personal Data”).

By using and accessing any of the Services, Users give consent to NS to obtain, collect, process, analyze, display, transmit, disclose, store, delete, manage and/or use User’s Personal Data in accordance with this Privacy Policy. Furthermore, by clicking “Accept & Agree” or similar statement available on the order page on the NS Site, User represents and warrants that: (i) each User’s Personal Data is accurate and valid data, and (ii) the User has been informed and understands the provisions of this Privacy Policy carefully and the User gives consent to NS to obtain, collect, process, analyze, display, transmit, disclose, store, delete, manage and/or use User’s Personal Data in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

This Privacy Policy is governed under the Indonesian laws, and we may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date and take any other steps required by applicable law. 

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others. 

What Personal Information Do We Collect? 

Information that you provide to us include:

  1. Personal and Contact Information, including name, date of birth, age, gender, address, phone number, e-mail address.
  2. Order Information, including your name, billing address, shipping address, payment confirmation, e-mail address, phone number.
  3. Payment Information, including credit card information and billing address.
  4. Purchasing and Other Transaction Activity, including product preferences (items that you view, put in your card or add to your wish list), reasons for purchasing a product, and lifestyle.
  5. Information You Post, if you comment or otherwise provide information in a public space on the website, we collect a record of it and any personal information included in the comment. For example, this may include posting a review of a product.
  6. Other information you give us when you contact our customer services team.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. 

Information We Collect Through Automated Means

We may use automated technology such as cookies, pixels, web beacons, and other tracking software to collect personal information from your computer system or mobile device. We may collect the following information:

  1. Internet Protocol (IP) address or another device identifier;
  2. Browser type and version;
  3. Browsing Information, such as pages you view and the links you click, how you interact with the e-mails we send you, and whether you access our website via a social media site;
  4. Time zone setting;
  5. Browser plug-in types and versions;
  6. Operating system and platform;
  7. Other portable device information;
  8. With your permission, we may also collect your precise data location; and/or
  9. Other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  1. Companies who support our Site and Services.
  2. Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested.
  3. When you visit our Site, open or click on e-mails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  1. Providing Products and Services. We use your personal information to provide you with the Services, including to process your payments, fulfil your orders, to send notifications related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
  2. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by e-mail, text message or postal mail, and to show you advertisements for products or services.
  3. Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  4. Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls.   

Removing or blocking Cookies will not impact your user experience and cause some of the Services, such as certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. 

How We Disclose Personal Information

In order for us to provide our products and services to you, we may disclose your Personal Information to third parties for legitimate purposes subject to this Privacy Policy, including:

  1. We use third-party service providers who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  2. We may disclose your financial information including your credit, debit card, or other payment information with third parties to ensure that your payment is safe and that your details are not being used fraudulently.
  3. We may disclose your Personal Information when you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship your products or through your use of social media widgets or login integrations, with your consent.
  4. We may disclose your personal information with law enforcement agencies or public authorities in order to prevent or detect crime or fraudulent activities, as well as in order to fulfill any legal or regulatory obligations.
  5. In connection with a business transaction such as a merger or bankruptcy, we may disclose your personal information to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you. 

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services. 

Children’s Data

The Services are not intended to be used for children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that to be deleted. 

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. 

Your Rights and Choices

Subject to certain exceptions, you have data privacy rights under Indonesian Personal Data Protection Law, including the right to request information about the collection of your personal information and to correct or delete your personal information.

  1. Right to Access/Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  2. Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  3. Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  4. Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  5. Right to Limit and/or Opt Out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
  6. Right to Stop or Restrict the Processing. You may have the right to ask us to stop or restrict our processing of personal information.
  7. Right to Withdraw the Consent. You may have the right to withdraw the consent when we rely on consent to process your personal information.
  8. Right to Appeal. You may have the right to appeal our decision if we decline to process your request by replying directly to our denial.
  9. Right to Manage Communication Preferences. You may have the right to opt out of receiving promotional e-mails that we sent at any time by using the unsubscribe option displayed in our e-mails to you. If you opt out, we may still send you non-promotional e-mails, such as those about your account or orders that you have made.

To request access, data portability, correction and/or deletion, you may submit a verifiable consumer request to use by submitting an online request in the website

You have the right not to receive discriminatory treatment for exercising any of your rights. Unless permitted by applicable laws and regulations, we will not:

  1. Deny your services.
  2. Charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties.
  3. Provide you a different level or quality of services.
  4. Suggest that you may receive a different price or rate for services or a different level or quality of services.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. 

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please e-mail us at contact@ninisumohandoyo.com.